Contact information

Contact Us

We'd love to hear from you! Whether you have a question about your order, need help with a return, or just want to say hi, our team is here to help.

Get in Touch

📧 Email: catboo.shop26@gmail.com
🌐 Website: www.catboo.shop
📞 Phone: +18590628624
💬 Live Chat: livechat.catboo.bot

We aim to respond  to all inquiries within 24–48 hours (Monday–Friday).

What Can We Help With?

• Order status & tracking — Include your order number for faster assistance
• Returns, refunds & exchanges — See our Refund & Return Policy for details, or just email us directly
• Shipping questions — Delivery times, customs, or address changes
• Product questions — Sizing, materials, availability
• General feedback — We're always looking to improve!

Before You Reach Out

To help us assist you faster, please include:

1. Your order number (found in your confirmation email)
2. The email address used to place the order
3. A brief description of your question or issue
4. Photos, if relevant (e.g., damaged or incorrect items)

Business Hours

Our support team responds to emails, chat, and calls Monday through Friday, 9 AM – 6 PM. Messages received outside these hours will be answered on the next business day.